The Operations Support Division is responsible for Evidence & Property, K9, Information Technology, Investigations, Communications, Records, and Community Service Officers. To learn more about the Operations Division's individual units or leadership, see below.
Units
The Communications Section is comprised of 9 Police Dispatchers, overseen by Dispatch Supervisors Matthew Fenton and Laura Robles. The Dispatch Supervisor is responsible for the day-to-day operation of the Communication Section and for overseeing the 9 Police Dispatchers. The UAPD Police Dispatchers are responsible for answering 9-1-1 emergency calls, answering non-emergency calls, and the radio dispatching of UAPD personnel to calls for service. The phone calls UAPD receives can vary from simple police reports to life threatening situations. The Communications Section receives all phone calls on a state-of-the-art Next Generation Emergency 911 system.
Dispatchers have the capability to transfer misdirected 911 calls to other 911 Centers within Pima County. Approximately 67,000 incoming and outgoing calls were routed through the UAPD Communication Center last year.
Another important facet of the Communications Section is that Dispatchers receives alarms from buildings throughout the campus. There are 4,500 alarm points in University buildings. These alarms include robbery, panic, burglary, and fire alarms. In addition to these alarms, the Communication Section also monitors fire alarm systems which will immediately alert the Police Dispatchers of any fire alarms in a university owned building.
If you have an emergency on campus and dial 911 from a University maintained extension, your call will go directly into the UAPD Communications Center. The UAPD non-emergency number is 520-621-UAPD (8273).
The Evidence and Property Section is responsible for logging and storing thousands of pieces of property that come into the possession of UAPD each year. Property may be classified as evidence connected with case investigations, search warrants, or seized as contraband. The Evidence & Property Supervisor and Evidence Technicians are responsible for ensuring the integrity of evidence submitted and must coordinate its release when it must be exhibited during trial.
Depending on circumstances, property may also be classified as "found" or "safekeeping". Each year UAPD logs and stores property found by community members and attempts to locate--and return found property to--the rightful owner. Property may also be taken for safekeeping by Department personnel if the owner cannot be contacted or is unavailable . If property goes unclaimed for more than 60 days the owner, if known, is contacted via mail and asked to retrieve the property. If the owner fails to retrieve their property, it is turned over to The University Surplus Property Office.
In order to properly account for the number and variety of items, Evidence & Property uses a bar-coding system. This system allows for the automated tracking of every piece of property that Evidence & Property obtains, regardless of its classification. The immediate access this system provides allows timely return of found property, and reliable accounting for items of an evidentiary nature.
The Evidence and Property staff is also responsible for overseeing fleet maintenance and rotation, quartermaster, and the disposal of all department obsolete equipment to surplus.
If you have lost any property, UAPD may have it! Pick-up times are 8:00am to 4:00pm, Monday through Friday.
The division’s IT section ensures functionality of various department communications equipment and components. They are responsible for the constantly evolving tasks of desktop support, mobile communications, video and audio connectivity, inter-agency communications and software maintenance.
Records is closed daily 1pm to 1:30pm Monday-Friday
The Records Section consists of four members; Celia Soto, Amanda Johnson, Gerrie Tinsley, Celi Bustamante, and is overseen by Records Manager Eric Johnson. They are responsible for the indexing and filing of all police reports generated by UAPD employees. UAPD has recently joined forces with new technology in a new public safety records management system that provides automated databases for statistical reports.
Obtaining copies of a police report
Pursuant to ARS 39-121, police reports may be inspected by the public and are subject to limitations provided by law, regulation and judicial decision. All or part of a police report may be available depending on the status of an investigation through the criminal justice system. To request a copy of a report, a Request for Inspection of Public Record form is available to assist with your request. This form can be submitted to the records section in person, by mail , by fax, or email. If the case report number is unknown, please provide an approximate date and location, the name of an involved person, and the type of incident. The records section is open to the public from 8:00 a.m. to 4:30 p.m. Monday through Friday, closed during state observed holidays. If further assistance is needed, contact Records personnel by phone at 520-621-7536, fax at 520-621-3716, or by email.
Fee Schedule for Copies of Public Records
The fee schedule for copies of public records requests is as follows:
- One (1) to five (5) pages of paper copies: $5.00/.25¢ for each additional page beyond 5
- Video: $40.00 first disc/$10 for each additional disc
- Audio/Photos: $10.00 first disc/$5 for each additional disc
- Clearance Letter: $10.00
Our investigations unit is self-sufficient and is comprised of a detective sergeant, four detectives and a crime analyst. Detectives provide a thorough analysis of reported crime and determine the necessary follow up for successful prosecution. Detectives have constant contact with adjoining police and victim-support agencies and the county attorney's office, sharing criminal information and trends. The investigations sergeant also oversees citizen's complaints lodged against officers and employees.
To support the police officers, Community Service Officers provide physical security for the many buildings on campus. CSO responsibilities include the locking and unlocking of buildings for everyday university business, providing after-hours escorts, patrolling the campus community on foot, vehicle, or bicycle, and other key services. In the execution of these duties, CSOs report unusual and suspicious activity and other public hazards. CSOs may also assist police officers with crowd control, surveillance, or traffic control at public events, and take police reports involving larceny, found/lost property, or other reports as assigned.
Another unique venture the UAPD offers for university students is the Student CSO program. University students are employed by the police department, trained, and then deployed into field patrol on foot or bicycle. Student CSOs act as the eyes and ears for the police department, and assist Community Service Officers and Police Officers by taking certain criminal reports, such as bicycle thefts and other larcenies. In addition, they assist the university community by responding to requests for escorts, public assists, and non-criminal alarms. Student CSOs may also assist in other facets of the department, such as Property & Evidence, Special Events, Dispatching, Administration and Investigations.