Compliments and Complaints

THIS PAGE IS NOT FOR REPORTING A CRIME OR ANY ACTIVITY REQUIRING A POLICE RESPONSE

Response to submittals is not immediate.  If you need to make a report or require police assistance, please call 9-1-1, or for non-emergency (520) 621-8273 (UAPD).  

Complimenting Exceptional Performance

The best way to commend the actions of a UAPD employee is to write a brief description of the incident and the actions you think were exceptional. Information such as the date, time, and location will help identify the employee if you do not know his or her name. We'll make sure that the employee is advised of your gratitude and recognized for their efforts. A copy of your commendation will also be placed in their personnel file. Although our employees do not expect to be thanked for everything they do, recognition of exceptional service is always appreciated. 

Filing a Complaint

In the course of protecting our community there are times when actions or procedures are perceived questionable or improper, however our goal is to ensure that all staff are professional and courteous while carrying out their duties. The University of Arizona Police Department is committed to maintaining professional integrity within the Department, the university, and within the eyes of the community.  UAPD will investigate all complaints directed against its employees or practices.

The purpose of conducting a thorough investigation of complaints is to improve and maintain both personal and department integrity, accountability and quality of service to our community. Through a formal process of review, citizen confidence and trust is preserved which establishes and maintains open communications in the community we serve. Your complaint will be routed to a UAPD supervisor.  UAPD will accept written, e-mail, FAX or verbal complaints.  If you wish to submit a report to UAPD please complete the form below, OR, If you would like to report a concern anonymously: 

You may call the University's 24/7 Ethics and Compliance Hotline at (866) 364-1908, or report online at Hotline.arizona.edu .  Hotline calls are received by an independent third-party vendor and forwarded to the University.  The Hotline should not be used to report emergencies or crimes in progress.  In those cases, please call 911. 

Complete the Form

Please use the following form to submit either compliments or complaints.